IT Help Desk

Our IT analysts are available to SOTA MSP business clients with their IT-related services and needs. We offer first-time resolution service (fix), first-line analysis, and managed service agreement resolution with ongoing communication throughout the process until the support request is fully resolved.

When contacting the Helpdesk, please include details such as the software being used and any error messages. Never include passwords in a message. Online requests will be processed between 9:00am and 5:00pm weekdays.

Still no luck? We can help!

Contact us and we’ll get back to you as soon as possible